We work with two groups of people: property owners who want their investment managed properly, and guests who want a home that delivers on what it promises. We take both seriously.
We manage a carefully selected portfolio of properties across the Wakatipu Basin. We are focused on doing the job well, building long-term relationships with the owners we work with, and delivering a stay guests want to come back for.
For Property Owners
Managing a short-term rental well takes more than listing it on Airbnb. It takes consistent pricing discipline, attentive guest communication, reliable housekeeping, and someone who knows the Queenstown market well enough to make the right call at the right time.
Our team handles everything: dynamic pricing across all major platforms, listing management, professional photography, 24/7 guest communication, housekeeping coordination, maintenance, and monthly reporting. You stay informed without being involved in the day-to-day.
We have been managing properties in Queenstown for over 15 years and have built a reputation that owners trust. No lock-in contracts, no upfront fees, no surprises.
“Luke, Lucy and George have done a wonderful job managing our property in Queenstown since December 2021. Always contactable, and they take care of the place whilst keeping all the guests happy.”
Bill B., 3-bedroom home, Queenstown
“Lucy and Luke have quickly and successfully built momentum on the listing and consistently provide an amazing experience for guests. Comms are exceptional. We really enjoy our partnership with Element Escapes.”
Leon M., 2-bedroom home, Moke Lake
“I can’t rate Luke and Lucy highly enough! They are fantastic property managers and our guests have all commented on how impressed they have been. They are attentive, have good communication and are quick to action.”
Amber W., 4-bedroom home, Kelvin Heights
For Guests
Every property in our collection is professionally managed by our Queenstown-based team. That means consistent presentation, reliable check-in, clean linen every stay, and someone available if you need them.
Our portfolio runs from studios to large multi-bedroom homes, many with lake and mountain views. Whether you are here for a weekend or a month, we have properties across central Queenstown, Arrowtown, and the wider region to suit different group sizes and budgets.
What Our Guests Say
Sustainability
We take a practical approach to sustainability across our Queenstown holiday homes, focusing on low-waste amenities and considered practices where possible.
Guides & Insights
Guests | Holiday Homes FAQ
Planning your Queenstown stay? Here’s everything you need to know before booking a holiday home — from check-in and locations to what’s included in your stay. Browse our Queenstown holiday homes…
Property Owners | FAQs & Expert Guide For Queenstown Holiday Home Management
Everything Queenstown property owners need to know before signing up with a short-term rental manager. Fees, setup, contracts, and what to expect.
Live Like A Local | 10 Unique Spots to Explore
Queenstown is world-famous for adventure, stunning scenery, and bustling tourist spots—but as a local, I know there’s so much more beyond the crowds. From lakeside escapes and boutique cafés to…