Queenstown & Arrowtown
Holiday Accommodation
Element Escapes manages professionally serviced holiday homes and apartments across Queenstown and Arrowtown, including apartments, townhouses, villas, lakefront homes and spacious family residences. Properties are located throughout Queenstown, Arrowtown, Frankton, Jack’s Point, Kelvin Heights, Fernhill, Sunshine Bay and Arthurs Point, with accommodation for couples, families, groups and business travellers.
Whether you’re visiting Queenstown for skiing, hiking, mountain biking, sightseeing, a family holiday, special event or business trip, Element Escapes offers accommodation across the region’s most sought-after locations. Every property is professionally managed by our Queenstown-based team, with 24/7 local support, professional housekeeping, self check-in and a seamless guest experience from booking through to check-out.
Booking direct with Element Escapes gives you the best available rate, no third-party service fees, and direct access to the local team that manages your accommodation throughout your stay.
Where We Manage
Queenstown
Lakeside apartments, central-town stays close to the Skyline Gondola and Steamer Wharf, and quieter homes in Frankton, Jack’s Point, Kelvin Heights, Fernhill and Sunshine Bay. From walk-to-everything convenience to mountain-view retreats just a short drive from town, Queenstown offers accommodation to suit every style of stay.
Arrowtown
Heritage cottages and family homes in one of New Zealand’s most-loved historic towns. Just 20 minutes from Queenstown and 10 minutes from Queenstown Airport, Arrowtown combines historic charm with easy access to golf courses, wineries, walking trails, local cafés and the region’s famous autumn colours.
Choosing the Right Queenstown Stay
Central Queenstown Apartments & Townhouses
Stay close to Queenstown’s restaurants, lakefront dining, Steamer Wharf and the Skyline Gondola with centrally located apartments and townhouses designed for convenience and comfort. These properties are especially popular for weekend escapes, ski holidays and shorter stays, with many featuring lake or mountain views, modern interiors and excellent walkability around town.
Family-Friendly Queenstown Holiday Homes
Families often choose spacious holiday homes with full kitchens, multiple bedrooms and separate living areas for a more relaxed stay. Frankton, Kelvin Heights and Jack’s Point offer a quieter base than central Queenstown while still providing easy access to the airport, supermarkets, walking trails, playgrounds and local cafés.
Group Accommodation in Queenstown & Arrowtown
For ski trips, group holidays, weddings and extended-family stays, larger homes in Queenstown and Arrowtown provide the space to stay together comfortably. Many include multiple bathrooms, generous open-plan living areas and outdoor spaces suited to entertaining and longer stays.
Extended Stays & Longer Bookings
Planning to stay in Queenstown for a week or more? Selected properties offer discounted rates for extended stays, making them ideal for remote work, relocation projects, seasonal stays and longer holidays.
Why Book Direct with Element Escapes?
Locally Owned & Operated
We’re based in Queenstown, our team lives here, and every property is managed locally. When you need assistance, you’re dealing directly with the people who know the homes and the area.
24/7 Guest Support
Whether it’s a late arrival, a lockout, a maintenance issue or simply a recommendation for dinner, our team is available throughout your stay.
Best Total Price
Booking direct avoids many of the additional service fees charged by third-party booking platforms, helping you get the best overall value for your stay.
One Team, End-to-End
From your first enquiry through to check-out, you’ll deal with the same Queenstown-based team. No call centres, no handoffs, and no third-party intermediaries.
Book Direct with Confidence
From central Queenstown apartments to spacious Arrowtown holiday homes, Element Escapes offers professionally managed accommodation backed by local knowledge and support. Browse live availability below and book direct with confidence.
Frequently Asked Questions
What time is check-in?
Check-in is from 3 PM. We use self check-in at most properties: keys, codes and arrival details come through the day before, and many guests are able to access the property from around 12:30 PM on arrival day if it’s ready.
Is parking included?
Yes, every property includes parking. Some have private garages or allocated off-street parks; others use shared on-site or street parking. The exact arrangement varies by property. Look for the parking detail on each listing in the booking engine before you book.
Are bed linen and towels provided?
Yes. Every stay includes fresh bed linen, bath and hand towels, face cloths, bath mats and tea towels, fully laundered and made up before you arrive.
Are pets allowed?
Some of our properties allow pets, on a case-by-case basis. Pet-friendly stays must be booked directly through the Element Escapes website. Please get in touch before booking so we can confirm the right property.
What’s the cancellation policy?
For reservations cancelled or modified up to 14 days before the date of arrival, no fee will be charged. For reservations cancelled or modified later, 100 percent of the first night will be charged. For cancellations or no-shows on the expected day of arrival, your card will be debited 100% of your total booking.
Can I get help with restaurant bookings or activities?
Yes. Our local team can help with restaurant recommendations, activity bookings and transport. and our Local Partners offer Element Escapes guests exclusive perks on transfers and curated experiences.
Why book direct with Element Escapes?
You’re booking with the team that actually manages the property. Locally based in Queenstown, 24-hour support during your stay, no third-party booking fees, and access to returning-guest discounts on future stays.
For more detail on common guest questions, see our full Queenstown Holiday Homes Guest FAQ.